Mother of Sam Norquist Called Police Before His Murder. Police Said She didn't.

The five charged with the murder of transman Sam Norquist

The mother of Sam Nordquist says that his murder could have been prevented if police had done their job. She said that she called the Canandaigua Police Department twice after not hearing from her son and they performed wellness checks. They told her that everything appeared to be fine.

RED FLAG: No evidence of hate crime in the killing of transgender man Sam Norquist, police said, pointing out that the five charged with murder are also LGBTQI.

The Canandaigua Police Department's chief of police, Mathew Nielsen, said in a phone call with NBC that none of his roughly 30 officers spoke with the family prior to Sam's death. He suggested that the family is confused about which law enforcement agency they called to perform the wellness checks.

The phone number that the family called matched the number of CPD's office and matched the number in a screenshot of their call log shared with NBC News.